JOB TITLE: MEMBERSHIP ENGAGEMENT MANAGER
CONTRACT TYPE: Fixed-term - * months
REPORTING TO: Head of Membership
LOCATION: RDS
CLOSING DATE: 3rd May
ABOUT THE RDS
The RDS is a philanthropic organisation and a Membership organisation.
It was established in *, with the aim to help
Ireland thrive culturally and economically. The RDS has a number of
income streams to support this mission, including Membership and
Fundraising. The RDS currently has around 3, *
active Members, some of whom are supporters of the Foundations
programmes in the Arts, Agriculture, Enterprise, Equestrian and
Science & Technology.
ABOUT THE ROLE
Reporting to the Head of Membership, the Membership Engagement Manager
is a key role in the delivery of the RDS Membership Strategy through
the development and delivery of an exceptional RDS Member experience.
The role will involve working closely with the wider Membership team
to ensure an exceptional Member experience across all touchpoints.
It will be responsible for ensuring systems and processes are in place
and working effectively to deliver a seamless membership offering
across all digital and in person touchpoints.
It will work collaboratively with the RDS Foundation, Commercial and
Marketing teams and with our catering partner to create an annual
calendar of events to engage members and provide networking
opportunities for business and social connections, as well as a series
of thought leadership events based on the key pillars of work our
Foundation supports.
This position requires excellent marketing communications and
stakeholder engagement skills, people management skills, an
understanding of a membership organisations and the ability to work as
part of a team to execute a strategy to drive member recruitment and
retention.
Due to the interactive nature of this role with Members and staff in
the RDS Members’ Club, this role is based in the office full time.
KEY RESPONSIBILITIES
* STRATEGY DELIVERY: The Membership Engagement Manager will play an
important role in the development and implementation of a revised
Membership model. This will involve building a calendar of quality
stakeholder engagement, supported by a targeted communications
strategy underpinned by commercial KPI’s.
* PEOPLE MANAGEMENT: Manage, direct and support team members and
provide leadership, mentorship, clear objectives and sustain high
levels of performance through coaching.
* REPRESENT RDS at meetings, events, networking opportunities and
seminars as required. Serve as an ambassador for RDS Membership. Work
with the Membership Committee and any other committee as may be deemed
appropriate.
* BUDGET: Ensure budgets are tightly managed and considered on an
ongoing basis. Raise Purchase Order numbers where necessary and
provide monthly sales forecasts.
* OTHER DUTIES as required by your Line Manager.
PERSON SPECIFICATION
* Experience in development and delivery of strategic marketing
communications plan.
* Excellent event management skills.
* Excellent interpersonal and communications skills with an ability
to build effective relationships with a wide range of stakeholders.
* Knowledge of using a CRM system.
* Understanding of GDPR.
* Be able to work within a multi-disciplinary team.
* Be capable of working on his / her own initiative.
* Ability to prioritise workload and meet tight deadlines.
* Flexible, adaptable and personable with a willingness to take on
additional duties as required.
* Commitment to the mission and objectives of the RDS.
SKILLS
* Excellent people management and project management skills with
strong attention to detail
* Excellent communication skills – written, and verbal
* Strong teamwork skills, and ability and willingness to work with
different colleagues on projects as required
* Strong IT skills (MS Office, website & database management)
EXPERIENCE
* A recognised degree in Marketing, Event Management, Hospitality or
Business or equivalent
* A minimum of 5 years’ experience in a relevant role
* A minimum of 3 years’ experience managing a team
APPLICATION PROCESS AND CLOSING DATE
If you are interested in applying for this position, please email your
CV and Cover letter to * with the subject line
“MEMBERSHIP ENGAGEMENT MANAGER”. Please note, the closing date for
applications is close of business FRIDAY MAY 3RD. Any applications
received after this date will not be considered.
We need : English (Good)
Type: Permanent
Payment:
Category: Catering
